"Have a Nice Day"
It is quite possible that the cashier actually meant it, but her demeanor seemed to say “my boss makes me say this to everyone”. Granted I was no longer a cheery person myself by that time. I had walked over to Stevens Creek Chrysler to pick up my car which was having a new part ...
Customer Service and Bureaucracy
You may have already seen this letter that is being passed around in emails that purports to be an actual letter to the passport office. An actual letter to the passport office Dear Bureaucrats: I’m in the process of renewing my passport, and still cannot believe this. How is it that Radio Shack has my ...



