New Venture – Tourism Marketing Consulting
Tomorrow is a coming out party for Tourism Marketing Consulting which is a project that Jen Leo and I have been working on for a few months. We are kicking off this joint venture with a free webinar called “Social Media 101“. Jen and I met at the speaker’s dinner last year at the Travel ...
Running a Community is like Throwing a Party
Running an online community is like throwing a party. That’s what Jenna Woodul LiveWorld’s Chief Community Officer told me sometime in the 1990s. I have always liked the analogy. I attended my first meeting of a particular meetup group recently. I arrived with my artichoke dip and entered into a house full of strangers. I ...
So Far, Google Buzz Doesn’t Work for Me
Google Buzz has been out for almost 3 months now and I think it is time to take another look. I find that I am not using Google Buzz and I think there are a few design decisions that have hampered its acceptance. Privacy Clearly Google biffed their original roll out with all sorts of ...
I Love Teaching About Social Media
I am reminded this morning how much I love teaching about Social Media. I had the opportunity to speak on the Google campus to a group of RPI (Rensselaer Polytechnic Institute) alumni and guests on Social Media. Since I live in the social media echo chamber it is easy for me to forget that not ...
Speaking at Google Campus on March 18th about Social Media
I will be speaking on the Google campus in March. This is for the alumni group from RPI (Rensselaer Polytechnic Institute in Troy, New York) where I matriculated. You don’t have to be an RPI alumni to attend. If you would like to come and hear me speak either register or let me know and ...
The Coming Social Media Backlash… For Jerks
One of the great things about Social Media, I believe, is that it forces companies to be more transparent. It pressures them to create better products and provide better customer service since their missteps will be broadcast in the social media community. But, how will we feel when companies start treating their customers in the ...
Speaking – Social Media Breakfast East Bay – Feb 3rd
Come join me at the Social Media Breakfast East Bay on February 3rd. The breakfast will be held at the Buttercup Grill and Bar in Oakland, 1000 Colton Street in Oakland, just off 23rd Ave. and easily accessible from the 880. I will be speaking on social media strategies and how they need to be ...
Borders’ Resolutions
It is a new year and many people are making resolutions and many bloggers are blogging about their resolutions. One effort that caught my attention is that Borders has added an area on their blog with the resolutions of 4 of their employees. This is notable because no one mentions something obvious like “I will ...
Employees Require Facebook
What is the minimum connectivity you would require from your company to keep you. Would you work for a company that did not allow you to read personal email? Would you work for a company that did not allow you to brows the web? According to a study coming out of Australia many in the ...
Proposal – A Business Model for Twitter
Paul Colligan’s latest post “Would Somebody Please Let Me PAY For Service – Twitter, GrandCentral.Com, Ustream.Tv, Mogulus, Bueller, Anyone …” reminded me of an idea I had for Twitter. Twitter are you listening? Like many people I love twitter but would love it even more if it worked on a consistent and predictable basis. My ...
