Tomorrow is a coming out party for Tourism Marketing Consulting which is a project that Jen Leo and I have been working on for a few months. We are kicking off this [...]

Running an online community is like throwing a party. That’s what Jenna Woodul LiveWorld’s Chief Community Officer told me sometime in the 1990s. I have always liked the analogy. I attended my [...]

Google Buzz has been out for almost 3 months now and I think it is time to take another look. I find that I am not using Google Buzz and I think [...]

I am reminded this morning how much I love teaching about Social Media. I had the opportunity to speak on the Google campus to a group of RPI (Rensselaer Polytechnic Institute) alumni [...]

I will be speaking on the Google campus in March. This is for the alumni group from RPI (Rensselaer Polytechnic Institute in Troy, New York) where I matriculated. You don’t have to [...]

One of the great things about Social Media, I believe, is that it forces companies to be more transparent. It pressures them to create better products and provide better customer service since [...]

Come join me at the Social Media Breakfast East Bay on February 3rd. The breakfast will be held at the Buttercup Grill and Bar in Oakland, 1000 Colton Street in Oakland, just [...]

It is a new year and many people are making resolutions and many bloggers are blogging about their resolutions. One effort that caught my attention is that Borders has added an area [...]

What is the minimum connectivity you would require from your company to keep you. Would you work for a company that did not allow you to read personal email? Would you work [...]

Paul Colligan’s latest post “Would Somebody Please Let Me PAY For Service – Twitter, GrandCentral.Com, Ustream.Tv, Mogulus, Bueller, Anyone …” reminded me of an idea I had for Twitter. Twitter are you [...]