Comments on: The Coming Social Media Backlash… For Jerks http://chris2x.com/2010/02/17/the-coming-social-media-backlash-for-jerks/ One man's view of life in Silicon Valley from Chris Christensen - a podcaster, blogger, social media consultant Mon, 30 Apr 2012 03:55:18 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Doug http://chris2x.com/2010/02/17/the-coming-social-media-backlash-for-jerks/comment-page-1/#comment-7268 Doug Thu, 18 Feb 2010 02:51:30 +0000 http://chris2x.com/?p=1606#comment-7268 The problem with ebays system was that Bad sellers could hold (presumably good) buyers hostage, by giving them bad feedback if the buyer made a legitimate complaint against the seller. This happened to me once, and I stopped buying on ebay for several years until the recent change. Giving businesses the power to affect my reputation gives them the incredible power to extort me, or to change terms once a deal is established. As you pointed out, the same can be said for the reverse of roles (I can extort them), but in general, a single business will have transactions with MANY times more customers, than my interactions with businesses. I may deal with 10 or even 20 businesses in a day. The average retail, hotel, or service business likely deals with hundreds, if not thousands of customers a day, which help to average out the crooked ones. The problem with ebays system was that Bad sellers could hold (presumably good) buyers hostage, by giving them bad feedback if the buyer made a legitimate complaint against the seller. This happened to me once, and I stopped buying on ebay for several years until the recent change. Giving businesses the power to affect my reputation gives them the incredible power to extort me, or to change terms once a deal is established. As you pointed out, the same can be said for the reverse of roles (I can extort them), but in general, a single business will have transactions with MANY times more customers, than my interactions with businesses. I may deal with 10 or even 20 businesses in a day. The average retail, hotel, or service business likely deals with hundreds, if not thousands of customers a day, which help to average out the crooked ones.

]]> By: admin http://chris2x.com/2010/02/17/the-coming-social-media-backlash-for-jerks/comment-page-1/#comment-7252 admin Wed, 17 Feb 2010 22:44:11 +0000 http://chris2x.com/?p=1606#comment-7252 Meryl, It figures. Consumers are not going to like being rated... or at least knowing they are. Meryl,

It figures. Consumers are not going to like being rated… or at least knowing they are.

]]> By: Trisha Miller http://chris2x.com/2010/02/17/the-coming-social-media-backlash-for-jerks/comment-page-1/#comment-7250 Trisha Miller Wed, 17 Feb 2010 22:23:14 +0000 http://chris2x.com/?p=1606#comment-7250 I actually love this concept.....and it's perfectly fair. It boils down to simple accountability. Whether you're a company or individual, take responsibility for your actions and behavior, and you'll have nothing to worry about. I actually love this concept…..and it’s perfectly fair. It boils down to simple accountability. Whether you’re a company or individual, take responsibility for your actions and behavior, and you’ll have nothing to worry about.

]]> By: Meryl http://chris2x.com/2010/02/17/the-coming-social-media-backlash-for-jerks/comment-page-1/#comment-7244 Meryl Wed, 17 Feb 2010 21:55:26 +0000 http://chris2x.com/?p=1606#comment-7244 Actually eBay did away with that practice. Buyers still leave feedback but sellers can only leave positive feedback for buyers. Apparently the consumer didn't approve of being rated. Actually eBay did away with that practice. Buyers still leave feedback but sellers can only leave positive feedback for buyers. Apparently the consumer didn’t approve of being rated.

]]> By: admin http://chris2x.com/2010/02/17/the-coming-social-media-backlash-for-jerks/comment-page-1/#comment-7224 admin Wed, 17 Feb 2010 19:34:20 +0000 http://chris2x.com/?p=1606#comment-7224 I have heard people refer to it and to Whuffie in particular but have not read it yet I have heard people refer to it and to Whuffie in particular but have not read it yet

]]> By: Philip J Robar http://chris2x.com/2010/02/17/the-coming-social-media-backlash-for-jerks/comment-page-1/#comment-7223 Philip J Robar Wed, 17 Feb 2010 19:22:57 +0000 http://chris2x.com/?p=1606#comment-7223 Chris, if you haven't you should read Cory Doctorow's "Down and Out in the Magic Kingdom"* where one's wealth/position in the 'Bitchun Society' is determined by dynamically updated Whuffie points—the measure of esteem/respect that you are accorded by others. While Cory doesn't go into the details of how this would work or deal with issues like gaming the system it makes for an excellent read. http://en.wikipedia.org/wiki/Down_and_Out_in_the_Magic_Kingdom You can download it for free at Cory's site: http://craphound.com/down/ * 2004 Best Novel Nebula winner. Chris, if you haven’t you should read Cory Doctorow’s “Down and Out in the Magic Kingdom”* where one’s wealth/position in the ‘Bitchun Society’ is determined by dynamically updated Whuffie points—the measure of esteem/respect that you are accorded by others.

While Cory doesn’t go into the details of how this would work or deal with issues like gaming the system it makes for an excellent read.

http://en.wikipedia.org/wiki/Down_and_Out_in_the_Magic_Kingdom

You can download it for free at Cory’s site: http://craphound.com/down/

* 2004 Best Novel Nebula winner.

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